Services & fees

Our fees, on the page

Transparency you don't have to book a call to get. These are the fees, in full — no tie-ins, no hidden charges, and a 90-day switching guarantee if we don't earn the mandate.

Full management

12% of collected rent, including VAT

— Lettings, vetting and tenancy management — In-house maintenance with same-day response — Live compliance tracking and certificate renewals — Open-book monthly financial reporting — Community management and neighbour relations — Rent collection and arrears management

No renewal fees. No mark-up on maintenance.

Portfolio building From acquisition to full operation Priced per project

— Sourcing and pre-acquisition technical underwriting — Engineering-led refurbishment and systems specification — Licensing, planning and compliance setup — Design and furnishing to SYZO standard — Launch lettings and stabilisation — Handover into full management

For investors building or handing over portfolios. Fees agreed in the operating plan, before any commitment.

Why one fee matters

Agents charge for every touchpoint. We charge once, for none of them.

A typical HMO agent quotes a low headline fee, then adds eight to eleven separate charges on top — so you're paying much more than you think you are. Here's the stack, side by side with the one SYZO fee.

The typical agent

10% + 8–11 charges

The advertised fee is only where it starts. Add the stack below and the real blended cost is typically 14–18% of rent.

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SYZO

12% + nothing

One fee, including VAT. Everything on the left is inside it. What we quote is what you pay.

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Typical charges drawn from published HMO management agreements we've reviewed when taking over portfolios. The incentive problem is the point: an agent paid per tenant change, per repair and per certificate profits from turnover and problems. One fee means we only do well when your property performs.

Beyond management

Capabilities for institutional owners

Engineering & asset design

Pre-acquisition technical underwriting beyond headline yields. Purpose-built plant rooms, ventilation and future energy readiness. Fabric-first to reduce long-term decay.

Energy & cost control

Property-level energy monitoring, smart thermostats and monthly consumption tracking. Bills-inclusive pricing protected through insulation, controls and design.

Operations & maintenance

Preventative maintenance programs, condition-based allocation to smooth cashflow, in-house team plus trusted contractors, same-day response culture.

Asset management & reporting

Active pricing, unit-mix and occupancy optimisation. Annual asset-level business planning and institutional-grade reporting on performance and risk.

Want these numbers against your own portfolio? The first step is a baseline review — no commitment on either side.

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